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Communications are a fundamental element of any organisation, although are often underpinned by a proprietary and sometimes overcomplicated communications technology infrastructure. Streamlining and embedding communications with business process, by utilising a software-based, open standards communications platform will open up a host of new opportunities for the organisation to reduce cost and increase efficiency.
NEC offers a range of communications solutions and associated applications, from traditional hardware platforms to software based solutions such as Microsoft Lync.
Software-based communications platforms are more closely aligned to IT systems and applications, enabling a tighter integration of communications into business applications and processes.
In built rich presence and collaboration features offer efficiency and productivity benefits, improving response times and communications between one or many, using voice, video and messaging.